Montgomery

9305 Montgomery Rd.
Cincinnati, OH 45242
(513) 984-4600

Monday - Friday: 7:00am to 5:30pm

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Ulmer's Auto Care Center — Montgomery

Formerly Donovan’s Specialty Auto Service, Ulmer’s Auto Care Center proudly continues our legacy of excellence in European Auto Care and Service. Located in the heart of Montgomery, OH, our newly remodeled shop specializes in European vehicles while also providing expert service for a wide variety of makes and models. Whether you own a luxury car, a domestic vehicle, or an imported model, rely on Ulmer’s Auto Care Center as your trusted auto care mechanic in Montgomery. Our dedicated team is committed to delivering exceptional service and expertise to ensure your vehicle performs at its best.

9305 Montgomery Rd.
Cincinnati, OH 45242
Get Directions

(513) 984-4600

Monday - Friday: 7:00am to 5:30pm

Ulmer's Specialty Auto Care

4.9

Based on 212 reviews

See all reviews Write a review

Norb B.

18:09 05 Sep 24

Came in for an oil And air filter change, all went well. I was provided transportation to and from the service. All three employees were pleasant.

Lois H.

15:49 05 Sep 24

They all are helpful and do a great job

Amy R.

14:16 05 Sep 24

First time visit- oil change and tire rotation - good service

Sang Hoon L.

21:39 04 Sep 24

This is a unique review because I want to give them 5 stars for as much as they did NOT do as they did do. They did do a great job fully evaluating my concern and bringing up a few items of note on the complimentary inspection. They did NOT push me to fix things that were still within mileage and acceptable limits, instead telling me how much more mileage and wear I had before any of those repairs would be recommended. Came away feeling informed and that I would come back to get my car serviced there again!

Victoria G.

20:47 04 Sep 24

Ulmer’s took great care of my car. Quickly, effectively and reasonably!I appreciate their good service!

Drew E.

13:36 03 Sep 24

Best customer service in town

Sean B

13:59 01 Sep 24

Great friendly service

Emma S.

13:15 30 Aug 24

Everyone was super friendly and very helpful. I’m not from around the Montgomery area and I got a flat tire and they were very honest and transparent about prices and timeline which was super helpful for me. Great service all around!

Susan W.

13:15 29 Aug 24

2nd time we used Ulmers!!! Within 1 days our car was towed there and fixed same day!!! Thank u so much

jack D.

20:44 28 Aug 24

Identified and solved the problem quickly. It's good to be able to rely on good skilled mechanics.

Michael R.

14:45 27 Aug 24

I had a friend tell me about Donation's. I called them and they sent me to Ulmer's. I was very pleased with the service and the way I was treated. They will have a new customer as long as I am always treated fairly.

Richard R.

06:29 21 Aug 24

Did a great job and provided details of the checks. Also, provided details of issues and possible repairs.

Sandy B.

13:07 14 Aug 24

Ulmers completed routine suggested maintenance on a Mercedes GLC and only did what was needed, saving me a lot of $$$ while keeping my car in good condition. Very happy with their service and their team is very helpful and friendly.

rachelle S.

22:00 06 Aug 24

I usually do as many mechanical repairs as I can. After replacing struts, control arms and lower control arms you need an alignment. I took my Honda Ridgeline in for that. They were able to get me in the next day. After alignment they test drove the truck. I received a text with photos of other areas of concern. No heavy handed sales pitch, just recommendations. I asked for a quote for replacing the front axles per their photos. A competitive quote and a quick appointment brought the truck back to them the next day. I noticed a shimmy at highway speeds and returned to the shop. Two mechanics worked diligently to diagnose the problem as missing wheel weights and an out of balance wheel. They took the truck on three test rides to assure the truck was right. There was no charge for the second diagnosis and wheel balance. Folks, that’s as good as it gets repairing a vehicle. I may change my habit of doing my own repairs.

Aaron M.

13:19 01 Aug 24

I sent my Land Rover in for a repair. The shop did a diagnostic investigation at no cost, and even though they determined they couldn’t fix the problem, they directed me to a group that could. I had a great experience.

Scott H.

14:43 30 Jul 24

Fantastic place with great service

Deanne K.

16:43 23 Jul 24

Great communication. Above and beyond service. Excellent pricing. Will definitely use them for future needs.

Tara F.

13:06 18 Jul 24

Jeff & Jen (lol!) in the office are amazing and so helpful! They are quick to get me in when my stupid tires get nails in them and the entire team is quick to fix!

Fred M.

02:09 18 Jul 24

Jen was the best. Friendly, helpful, nothing was too much. I am from out of town and needed someone to look at my GTl. These guys squeeze me in and help me out before my long trip home. Will definitely use them again when next in Cincinnati.

Kevin W.

15:21 15 Jul 24

I cannot thank Ulmer's enough for helping my wife and I through a difficult situation. Driving back to Kentucky from Boston, we broke down in OH and were towed to the Montgomery location late Sunday evening based on a recommendation from a friend that lives in Cincinnati. I called them at 7:00 a.m. Monday morning to let them know my truck was in their lot and we were stranded at a nearby hotel. They diagnosed the problem (bad starter), got the part over to the shop, and we were up and running at 11:00 a.m. They even picked us up at the hotel in their shuttle. Wonderful people and exceptional service!!!

Judith J.

14:59 02 Jul 24

The mechanics and their assistants went above and beyond in their work to bring my car back to life. I appreciate their attention to all the areas of my car.

Carey M.

13:17 02 Jul 24

Excellent and super fast service. They specialize in European cars, but can handle any make. Would recommend to everyone.

john R.

16:38 28 Jun 24

Great attention to needs and rapid response!

Mary

15:48 24 Jun 24

Ulmer's is a welcome addition to the Montgomery area. I took my Lexus in for routine maintenance for a first visit and was extremely happy with the service and fair price...especially for Montgomery! The people are very friendly and efficient. I will definitely use them in the future and highly recommend them.

Edward P.

13:27 23 Jun 24

Excellent service, fair competitive prices.

James

14:22 17 Jun 24

Great customer service and communication. They gave us a free second opinion / estimate on a major repair. Car is driving great after the work that had been done.

Ok B.

14:17 23 May 24

I had an amazing time here! I was stranded in the area while on a job search over an hour from home and my usual mechanic. Called around and some how lucked into finding ulmers. The owner specifically helped me out in diagnosing the car. I had a double misfire and was not safe to drive home. He squeezed me in and got me looked at. Ultimately buying parts for a Saab requires that parts be shipped and it takes a while. So he hooked me up with a simple temporary fix and sent me on my way. He answered all my questions and showed AMAZING customer service. And the best part is I was broke 22 year old in a desperate situation rather than taking advantage they got me home safe for FREE. Now I’ve accepted a job and plan on moving near the area and I can’t wait to call them my new mechanics!

Dave W.

15:21 22 May 24

The team did a great job diagnosing and repairing my Explorer. On time and for a reasonable price!

Chris B.

20:16 21 May 24

I appreciate Donovan Tire’s approach to customer service. Honest Service and advice and done on time. Thank you very much!

Hayley L.

13:18 16 May 24

Outstanding customer service and the work was done in a timely manner. Both Shea and Chris were outstanding to speak to and work with. The team did a great job. I will definitely be going back!

Kareen F.

12:22 16 May 24

Professional, kind, flexible and thorough

Mike and Lisa Z.

15:20 09 May 24

Great shop. Honest folks. Quality repairs.

Emilie S.

23:12 08 May 24

Best experience I’ve had at a shop.. EVER! Jen and Jeff gave me exceptional service and kept me in the loop with how my car was doing throughout the whole process. They provided me with a loaner car to drive during the whole process and were always available when I had questions/concerns. I would HIGHLY suggest Ulmers for any work needed done. They were honest and timely and my car is running great now! 10/10!!

Mike B.

13:22 02 May 24

Great to work with, my BMW had multiple issues including a stubborn electrical issue, they were successful addressing them all. Highly recommended.

Mark E. S.

01:25 30 Mar 24

Fixed squeaky brakes on 2011 XC90. And set me up in a clean loaner V70.Love Volvo. Love Donovan. The best.

Patty S.

19:11 24 Mar 24

Friendly, professional service. After a thorough inspection, I was able to determine what I wanted to repair with no pressure from them.

Mark D.

11:42 15 Mar 24

Fantastic service. Great people and super fair pricing. Will be back.

Patricia G.

21:49 11 Mar 24

Wild Bill chose the right team to carry on the Nordic Motors legacy! Still honest, still reasonable, still offering a loaner car.

Sally

16:13 05 Mar 24

Car was serviced speedily, service was excellent and price was fair. A convention location, to boot!

BOB M.

14:40 04 Mar 24

I appreciate that Donavan technicians always perform a thorough inspection of my auto when in for service. Then they tell me what needs immediate attention and what can wait until the next visit. Their focus is safety and reliability. Thank you !!

Sherry W.

18:35 19 Feb 24

best independent certified Volvo master technician at Donavan’s. Why pay outrageous dealership prices!

tony M.

20:54 13 Feb 24

Everything was good. Personable service and clear understanding and explanation of what next steps were.

Steve B.

16:05 13 Feb 24

Fine and timely service on my 2017 Subaru Outback. They know how to use email and texting to keep you informed.

Seth

14:29 13 Feb 24

I have two Volvos and after some bad service experiences elsewhere, I now will only trust them with the team at Nordic/Donovan’s. They clearly outline any issues they find in digestible ways and it’s clear they know their stuff. I trust them wholeheartedly.

tim L.

14:11 01 Feb 24

Great great great people to work with.

Anita G.

15:45 30 Jan 24

We took our car to Donavans on Montgomery Rd. and Jeffrey was great. Good communication and explanation of our problem. We will be taking our cars there for all our service in the future.

Daniel S.

20:45 26 Jan 24

Top shelf service

Brigid H.

14:48 23 Jan 24

friendly, timely, explained things well

deanna R.

14:36 17 Jan 24

I will not go anywhere else. Very honest and trustworthy

Paula H.

17:30 10 Jan 24

I’ve been going to Donovan’s Specialty Auto Service for the past few years and I’m so pleased with their work and customer service I wouldn’t dream of going anywhere else. Ever since our daughter’s 2008 Volvo steering wheel belt snapped unexpectedly the night before she was to drive it to NC, I knew I had to have only the best servicing this vehicle. The Volvo is 15 years old but it still runs great thanks to Donovan’s. The car goes back and forth between OH and NC for college countless times and I no longer worry about it not making it. Donovan’s makes sure the vehicle is road ready and safe for my daughter to use in her travels. I wouldn’t take our cars anywhere else. And the customer service is top notch! They are always available to answer my questions, and I’m one with many. I appreciate the work that they do and would highly recommend Donovan’s to anyone looking for a reliable automotive service provider.

K P

14:45 21 Dec 23

Auto shop repair: My husband and I trust Donovan’s to be truthful, and efficient. Highly recommend.

Phil O.

16:37 20 Dec 23

I love my new rough road ready tires. Thanks for making this such a good experience!

Karen V.

18:11 19 Dec 23

Jeff is very friendly. I had an appt at a business next door.I dropped the car off at 730 and my car was ready when I returned. I was grateful that t h ey fit me in the next morning after I called. I had a headlight out and don't like to drive in the dark with 1 headlight

Lea I.

15:40 18 Dec 23

I received very candid honest service and advice at a great price. Highly recommend Donovan’s!

Chong A.

14:17 04 Dec 23

Great service with a reasonable cost in repairing the electrical leak of our Acura MDX. Thank you so much, Steve and Jeff!!

jack K.

17:50 16 Nov 23

The best experience I've had with a mechanic. They are super nice and responsive. On top of that, they didn't quote me for a bunch of extra work I didn't need unlike other shops I've been to.

Celestine K.

14:45 16 Nov 23

Good morning, I drive a Jaguar and it was in need of some repairs, me and my husband tried to take it to the Jaguar Dealership hear in Cincinnati, but after waiting 20 minutes in the shop with all the employees just letting us stand at the front desk, we decided not to use them. Now to the good part, we have always been a customer of Donovan's in Columbia township, but was unaware of Donovan's Specialty Shop, but as always, they are an amazing group of people, I love everything about this shop, and on top of that they got the job done, my vehicle is performing like it's a new vehicle after getting it back. My Jaguar was in a bad way, but they fixed it and like I said it is running like it's new again. Thanks again for everything, C. Knox-Lee

Mark M.

14:34 13 Nov 23

Car is ready to go another 100,000 miles.Thanks

Steve H.

14:16 09 Nov 23

Donovan’s provided incredible service, and what I like even more is the communication. I have an older car for my child, and the primary thing that the technicians wanted to be sure of was that it was safe and reliable. I truly appreciate their detail.

Lisa M.

15:08 08 Nov 23

Donovan Tire Specialty is servicing cars in the old Nordic Motors space. The change in owners made me a little nervous because I loved Nordic motors. What I found was the same great service, friendly staff and good communication with me, someone who loves my car but doesn’t understand the technical parts of repair. The service was clearly explained & my questions were answered. When agreeing to the recommended services online-great feature btw, I felt confident in the repair plan. My Volvo C-30 will be back to Donovan-Specialty next time any service is required.Do yourself & your car a favor and check-out Donovan-Specialty!Photo for reference-not my car.

Stephen L.

13:11 31 Oct 23

Nordic Motors treatment continues as Donovan's Speciality.Thanks guy's.. unfortunately I will be back so you can keep my v60 on the road for a lot longer time.

Laura S.

13:20 28 Aug 23

They did great work and were very cost conscious.

Kaye S.

16:18 24 Aug 23

Knowledgeable, friendly, and very accommodating.

Case C.

13:14 21 Aug 23

Donovan tire is the best! Shea was able to get me in quickly and order all new tires, had me back in my car the next day. They gave me a loaner vehicle while my car was in the shop, which made things so easy! After picking up my car, that very next day I got a nail in my tire, I called Shea and they had put a “tire protection” on my tires so it was free to get a new whole new tire! Donovan tire really looks out for their customers, can’t recommend them enough!

Steve&Anjoli B.

13:17 14 Aug 23

I am very pleased with the service I received.Reasons:- I was able to make an appointment and get the service done quickly.- The text notifications for approving service made my life easier.- (Most importantly) The technicians were able to fix a problem that the Volvo dealership could not, even after requesting they look into it specifically multiple times. The technicians were problem solvers not just service guide book readers. The issue was a sticking of the caliper that made a clicking noise and squeaks when braking at slow speeds.

Sean C.

13:42 27 Jul 23

Donavan’s was able to fit my daughters disabled Nissan in and work with me to find the most cost efficient solution to the issue. They are fair and do solid work.

Susie L.

11:56 13 Jul 23

Wanted to an oil change before it was suppose to be because after the last oil change, my car started burning oil and we mixed oil types. So we needed to have all 0W 20 oil in it. Went fine. Just need to keep my eye on the oil.

Barry D.

15:28 29 Jun 23

Very knowledgeable & fair prices, really happy with services received!

Jessica R

14:04 27 Jun 23

Donovan’s got us in quickly for our repairs and had a loaner car conveniently available. Repairs were made in a timely manner.

Patrick W.

14:22 02 Feb 23

The only place to go for Volvo and Subaru service

Jeff P.

01:51 14 Aug 22

They did a great job fixed my a/c. They even called a day later to make sure everything was okay, and it is.

Tasha T.

14:13 29 Jun 22

Staff we very nice and professional since day one the shop I had my Volvo in couldn’t figure out why my truck wasn’t working and I got it towed to to Donovan’s and it was fixed with the quickness I’m so grateful to be riding my baby once again. Thanks guys

charles

21:50 28 Jun 22

Ed was extremely helpful and great to work with. We would highly recommend their services.

Mayo W.

23:21 06 Apr 22

Very friendly service. Today was my first experience. Very pleasant.

CL R.

21:15 31 Mar 22

This was my first experience with Donovan's Specialty Auto Service. I have been taking my vehicles to Donovan's other locations for years and have always had amazing experiences. Shea and Bill exceeded my expectations and went above and beyond to get my vehicle back up and running again.

Amy Q.

00:48 25 Mar 22

This company did not do any body work. He recommended a great body work company call Specialty Paint and Auto Body. Two brothers did a great job fixing my car and their price was very reasonable.

Next Reviews

From the North:

Starting Point: I-75 S
Take exit 15 for I-275 E toward Columbus
Merge onto I-275 E
Take exit 49 for OH-126/Reed Hartman Hwy
Turn left onto OH-126 E/Reed Hartman Hwy
Continue straight onto Montgomery Rd
9305 Montgomery Rd will be on the right.

Nearby Landmarks:

Bethesda North Hospital
Cincinnati Eye Institute

From the East:

Starting Point: I-275 W
Take exit 50 for US-22/Montgomery Rd
Turn right onto US-22 E/Montgomery Rd
Continue straight to stay on Montgomery Rd
9305 Montgomery Rd will be on the left.

Nearby Landmarks:

Kenwood Towne Centre
Blue Ash Airport

From the South:

Starting Point: I-71 N
Take exit 12 for Pfeiffer Rd
Turn right onto Pfeiffer Rd
Turn left onto Kenwood Rd
Continue onto Montgomery Rd
9305 Montgomery Rd will be on the left.

Nearby Landmarks:

Kenwood Country Club
Summit Park

From the West:

Starting Point: I-74 E
Continue onto I-275 N
Take exit 49 for OH-126 W toward Montgomery Rd
Turn right onto OH-126 W/Montgomery Rd
Continue to follow Montgomery Rd
9305 Montgomery Rd will be on the right.

Nearby Landmarks:

Swaim Park
Maplewood Park

Introducing Ulmer’s Auto Care Center- Montgomery

Our factory-trained technicians have years of experience in the luxury car repair and service market. Formerly Nordic Motors, we will continue our focus on Volvo and Subaru service and add several other luxury brands to our vast service capabilities. Not only do we specialize in Volvo and Subaru, we have recently added Audi, BMW, Land Rover, Jaguar, Mini, Mercedes and Volkswagen to our specialty auto care center. Here is a list of the added amenities for your convenience at our newest location:

New office and customer reception area
3 additional service bays to accommodate you service needs
Valet service – Complimentary Pickup and Delivery Service
4 years/ 50,000-mile parts and labor warranty
Shuttle Service to Work or Home
New state-of-the-art alignment and tire equipment

Give us a call or stop in today and see Jeffrey and Jen for all of your European Car Repair and Maintenance needs.

National Institute for Automotive Service Excellence (ASE)

Marketing by Tread Partners

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